This weeks Tuesday Focus Topic is on the critical process of Change.
We have three new posts on Dr. ITIL for you with all the relevant links to highlight alternative areas to the traditional methods described in the usual ITIL sources.
They are all designed to get you thinking about how you run and manage change today!
The first post is a new kind of "Change Primer" designed to get you thinking about how you manage your change process internally.
The second post is an excellent example of an IT Change Manual for a massive commercial organisation. You can compare it's contents and depth of scope with your own organization's manual or processes.
The third post is a kind of starter audit template covering the type of areas that you need to be auditing to provide your organization with assurances that change is delivering what it's supposed to deliver.