Mike Tarrani's excellent, "So you'd like to... Implement or learn more about the ITIL" on Amazon is a rich source of links and best practice information.
Mike has recently added Dr. ITIL to his list of recommended sites.
When you pop over to take a look around - be sure to 'rate' Dr. ITIL - it's alongside the other ITIL portals further down the page!
>>Link to Mike's, "So you'd like to... Implement or learn more about the ITIL"<<
Have you got any ITIL sites to recommend?
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