I've received several requests for links to sites that contain good overviews or introductions to the world of Service Management and ITIL.
Well here they are along with a small comment on each...enjoy!
Where it all started... the office of government commerce (OGC):-
Fast introduction and good supporting materials:-
Good breakdown of the twelve core disciplines at this supplier site:-
Interesting community site - good for sharing ideas with like minded individuals:-
New development site, building up to a solid description of all things ITIL:-
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