New Survey Finds Enterprises are Turning to ITIL & CMDBs

New Survey Finds Enterprises are Turning to ITIL & CMDBs

Managed Objects, the Business Service Management Company, today released the results of an independent survey commissioned by Managed Objects and conducted by Enterprise Management Associates (EMA) exploring ways to minimize outages associated with planned and unplanned changes in today's complex IT enterprises.

EMA Research Director Lisa Erickson-Harris will highlight best practice recommendations for better management of IT infrastructure change based on the findings from a new survey conducted with over 200 IT professionals in a Web seminar on June 2, 2005 at 12 p.m. Eastern Standard Time.

Among many other key findings, the survey results include:

- Configuration management database projects are underway or will begin shortly - 46 percent of respondents say they have implemented a configuration management database (CMDB) and another 36 percent are planning an implementation.

- Existing CMDBs are updated infrequently - 48 percent of respondents said they update the CMDB monthly or even less frequently; only 21 percent reported updating their information either daily or in real-time.

- Mapping IT relationships and dependencies is a manually-intensive process - only 33 percent reported using software to map relationships between elements in the IT infrastructure.

Related Links:

Managed Objects Web site:


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