Now there's free ITIL training online available for everyone with www.freeitiltraining.com from IT Training Zone. Sign-up here for free, and you'll get instant online access to three video tutorials and an 80 page ITIL Study Guide. It's the fastest, easiest route into ITIL
This online class is ideal for complete beginners to ITIL and introduces all of the key terminology, definitions and processes of the IT Infrastructure Library.
It's also (after video #1) an in-depth guide to the practical, real world benefits of ITIL too. Video #2 walks you through the five stages of the IT Service Lifecycle across ITIL: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.
This free ITIL Training also provides an excellent introduction in ITIL for non-service professionals such as business leads, marketing executives and technical support personnel.
One great aditional feature is that this online ITIL training program is free to share with your co-workers and your entire team. So if you're evaluating the need for ITIL Foundation training, then this class provides an excellent introduction with professional resources and a downloadable 80 page ITIL study guide.