Two recent posts, both concerning IBM, make for interesting reading about IBM's gear change towards ITIL domination. With more and more contracts now insisting on ITIL and/or BS15000 compliance, it makes sense in the Service Management world to dominate this marketspace.
Most new outsourcing contracts will insist on ITIL standard processes and some will pinpoint a date for BS15000 future compliance - just to make sure the service provider 'gets there'.
Take a quick look at how Tivoli is shaping up to be the new ITIL based "suite of choice"...
*Read Article*
Now, take a look at James Governor's MonkChips Blog where he also identifies IBM's ambition...
*Link to Article*
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