Introduction to BS15000 - The Standard For IT Service Management

BS15000 is the world's first standard for IT service management. From 2007, it is anticipated that it will become a worldwide standard, ISO20000.

The standard specifies a set of inter-related management processes, and is based heavily on the IT Infrastructure Library - ITIL.

This directory is intended to serve as a start point for your BS15000 / ISO20000 needs.

Whether you are entirely new to the topic, or whether you are a seasoned ITIL practitioner, you should find something of value...

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