Essential ITIL FAQ's - Introducing ITIL - The worlds IT Service Management Standard

ITIL FAQ's.

Dr. ITIL has received lots of emails this week from companies wishing to learn more about ITIL, in particular the basics, such as:-

- What is ITIL?
- What is meant by ‘IT Service Management’?
- Who is ITIL for?
- What are the benefits of ITIL?
- How does ITIL fit in with other standards such as COBIT?

Link to ITIL FAQ's (at the OGC's UK web site)