There is an adage that as a young company matures, its leadership evolves from being barbarians to bureaucrats, and a similar shift is currently taking place within the IT function of many organisations.
...Both ITIL and Cobit identify that cost and value measurement is an important aspect of IT management, but neither do much to tell the CIO how to go about it.And although both methods help to define a framework for management and control, they are also both IT-centric, doing little to help close the gap between business and IT.
...Giving a briefing on ITIL or Cobit to your chief executive is not likely to convince them that you have a firm handle on how IT is making an invaluable contribution to the business strategy
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