Infrastructure management exam addresses neglected but vital area

From Computer Weekly by John Kavanah.

An often neglected yet vital area of IT is being highlighted by a new qualification from the BCS Information Systems Examinations Board (Iseb).

The infrastructure management certificate is for specialists who keep organisations' central and distributed IT running. IT infrastructure management is tackled superficially in too many cases, according to the widely-used IT Infrastructure Library (ITIL), which is overseen by the Office of Government Commerce and forms the basis of the qualification.

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