The IT Service Management Surgery is OPEN...

Welcome to Dr. ITIL - the world's first FREE ITIL and IT Service Management solutions center, powered by the surgery's BLOG technology.

Dr. ITIL will answer your ITIL and IT Service Management problems, offering practical advice, insights and links to help you find a positive (and FREE) solution to your problem.

Dr. ITIL can assist will all your questions, 'what if's?' and advise on where to seek further treatment if required!

Simply Email your questions to:- and he will do his best to answer it!

[Please note - due to the volume of questions received, Dr ITIL reserves the right to select those questions that, when answered, will appeal to a broad section of the Service Management community. Please remember that this is a FREE Blog - set up to help - and so no-one involved in this publication can be held responsible for the quality, correctness, accuracy or relevance of the content across the entire site.]