The Five Pitfalls of Implementing ITIL

Author and Consultant, Dean Meyer, writing for explains his top five pitfalls when implementing ITIL.

Meyer highlights why he believes these are indeed pitfalls and why ITIL has been adopted in an almost "religious" like manner in some organizations.

Meyer states, "ITIL is a great source of best practices for some IT functions, but its scope is limited and there are pitfalls in implementing it that can actually degrade the performance of an organization."

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