The itSMF USA, in their commitment to assisting business and technical managers to achieve IT service management excellence, is pleased to announce their 5th Annual itSMF USA Conference & Expo 2005.
Produced by Jupitermedia, the itSMF USA Conference & Expo 2005 is the only vendor-neutral conference specifically designed to educate management level attendees on how standardized processes and best practices can be systematically applied across the entire range of IT service support and service delivery functions. These include assisting end-users, root cause resolution, managing hardware and software infrastructure, managing changes (planned and unplanned), and effectively managing IT costs.
Join the Conference in September in Chicago.
For further details, please visit:- http://www.jupiterevents.com/itsmf/fall05/