It's Conference Season

It's that time of year again when conference season approaches!

If you've never been to an itSMF conference then you are in for a real treat. They represent the very best in ITIL speakers covering a vast array of topics. You will learn so much about how other people have implemeneted and continue from ITIL.

Check out the links below for more details.

What is the itSMF?

The IT Service Management Forum (itSMF) is the only internationally recognised and independent organisation dedicated to IT Service Management. It is a not-for-profit organisation, wholly owned, and principally operated, by its membership.

The itSMF is a major influence on, and contributor to, industry “best practice” and Standards worldwide, working in partnership with a wide range of governmental and standards bodies worldwide.

Formed in the UK in 1991, there are now national chapters in an ever-increasing number of countries.

What are their aims?

- To develop and promote industry best practice in service management.

- To provide a vehicle for helping members improve service performance

- To provide members with a relevant forum in which to exchange\r\ninformation and share experiences with their peers on both sides of the industry

Who are their members?

Approximately 80% of the membership represents organizations striving to implement and sustain high quality IT Service Management solutions, with the remainder being organizations providing products and services to assist in those endeavours.

Organisations range from large multi-nationals\r\nthrough small and medium local enterprises to individual consultants and cover\r\nboth the public and private sectors.

What do they offer?

All chapters offer very similar services, the range and sophistication does vary according to the size and maturity of the chapter.

- To engender professionalism within service management personnel
- To provide a vehicle for helping members improve service performance
- To provide members with a relevant forum in which to exchange information and share experiences with their peers on both sides of the industry


To learn more about the itSMF and its services, simply visit www.itsmf.com and then click on the country flag of your choice.


itSMF Conference Season

Learn more about the conferences, check out the speakers and the topics covered:-

US itSMF Conference “Sharing, Learning, Growing - Measuring ITSM Excellence”:
19th – 23rd September, Chigaco, US http://www.jupiterevents.com/itsmf/fall05/

UK itSMF Conference “Pragmatic Service Management”:

7th – 9th November 2005, Brighton, UK. http://www.itsmf.com/conference/index.asp

Swiss itSMF Conference:
24th November 2005, Zurich, Switzerland. http://www.itsmf.ch/news.asp?NewsID=9

Canadian itSMF Conference:
20-22nd November 2005, Ottowa, Canada. http://secure.inorbital.com/itsmf/