Simple and Effective Process Flows - Chorus Systems

(Click to enlarge image).

We receive a lot of mails asking for good reference sources for process flow diagrams.

Visit www.chorussystems.com/resources for an ITIL primer and overviews of Incident, Problem, Change, Release and Configuration Management. Each section includes a color process flow chart that would make an excellent starting point for your own creations.

For example the above process flow is available at:-

http://www.chorussystems.com/resources/ITIL-Incident-Management.html