FREE - "Introduction to ITIL" Guide

Fancy learning what ITIL is - but need a no nonsense, practical and business like guide?

Did you think ITIL was just about Service Delivery or Service Support?

We present a link to the ITsmf ( who provide free access to an ITIL Introductionary guide covering:-

- What is Service Management?

- Why implement Service Management?

- What is ITIL?

- ICT Infrastructure Management

- The Business Perspective

- Security Management

- Related Standards

- Further guidance

It's also a great introduction to the other core components of ITIL.

Download your
FREE Introductory Guide to ITIL here

Learn more:-
full set of ITIL core texts, take a look here