Welcome to Dr. ITiL - IT Service Management Fun!

Welcome to Dr. ItiL, the world's largest Service Management Blog that's actively updated and carefully releases fresh new articles, white papers and Service Management News.

In case this is your first time over here (what took you so long?) we want to be seen to be friendly and giving... if you've been here before to visit us then you know just how giving we actually are.

We only exist to share best practices, new ideas and great content on any IT Service related topic.

Here's some of the things you've missed since we launched way back in February this year:-

Introduction to ITIL:- background, pocket guides, presentation packs, history, basic concepts:-

http://dritil.blogspot.com/2005/07/itil-service-support-and-delivery-free.html

http://dritil.blogspot.com/2005/07/free-itil-pocket-guide.html

http://dritil.blogspot.com/2005/05/itil-essential-links.html

http://dritil.blogspot.com/2005/07/grasp-essentials-of-itil-in-only-30.html


FREE ITIL Deliverables:- guides, templates, checklists and useful presentation material:-

http://dritil.blogspot.com/2005/07/free-process-management-guides.html

http://dritil.blogspot.com/2005/07/back-to-school-learn-itil-from-ground.html

http://dritil.blogspot.com/2005/06/free-41-page-guide-to-incident.html

http://dritil.blogspot.com/2005/06/implementing-or-improving-problem.html


ITIL Exam Tips:- Foundation study guide, exam hints and guidance, articles:-

http://dritil.blogspot.com/2005/08/free-study-guide-itil-essentials-pass.html

http://dritil.blogspot.com/2005/06/get-edge-itil-exam-tips.html

http://dritil.blogspot.com/2005/07/taking-itil-managers-masters.html


ITIL Implementation:- how to implement, best practices, what to avoid, pitfalls, mistakes:-

http://dritil.blogspot.com/2005/07/implement-itil-in-5-steps.html

http://dritil.blogspot.com/2005/07/how-to-implement-itil-with-six-sigma.html

http://dritil.blogspot.com/2005/07/itil-implementation-best-practice.html

http://dritil.blogspot.com/2005/05/implementing-itil-some-common-errors.html

http://dritil.blogspot.com/2005/04/how-to-help-your-organization-overcome.html


You will also find additional bonus articles hiding away within the categories over on the left - so give them a click and see what you find!


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You can sign up for free over on the sidebar on the left. You will receive a bi weekly E-Zine containing special content not available on the site - plus coming soon - new about the forthcoming brilliant new forum site - where you can exchange news, views and debate about IT Service Management stuff!